Privacy Policy – GROHUNT

Effective Date: 13 August 2025
Website: www.grohunt.com
App Name: GROHUNT – Gro Fresh, Hunt Better & Find Essentials with Ease

1. Who We Are

GROHUNT (“we”, “our”, “us”) is an e-commerce platform that helps users find, order, and receive groceries and daily essentials. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or mobile application.

2. Information We Collect

We may collect the following types of information:

a. Personal Information (provided by you)

• Name, email address, phone number.
• Delivery address and billing details.
• Login credentials (username, password).

b. Automatically Collected Information

• Device information (model, OS version, device ID).
• IP address and browser type.
• App usage statistics and crash reports.
• Location data (if you grant permission for delivery and location-based offers).

c. Transaction & Order Information

• Products ordered, payment method used, transaction IDs, and order history.

d. Media & Files (if permission granted)

• Photos or files uploaded (e.g., for profile picture or product-related queries).

3. How We Use Your Information

We use your information for:

• Account creation and authentication.
• Order processing, delivery, and customer support.
• Personalizing offers, discounts, and recommendations.
• Improving our app, website, and services.
• Fraud detection, prevention, and security.
• Legal compliance and dispute resolution.

4. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Delivery partners (to fulfill your order).
• Payment processors (to complete transactions securely).
• Analytics and service providers (for app performance monitoring).
• Legal authorities (when required by law).

5. Cookies & Tracking Technologies

On our website, we use cookies to:

• Remember your preferences.
• Improve website functionality.
• Track analytics for better service.
  On our app, we use similar tracking tools for analytics and personalization. You can manage cookie settings from your browser or device.

6. Data Storage & Security

• Your data is stored securely on encrypted servers.
• We use industry-standard security measures (SSL, encryption, secure APIs).
• Access to your data is restricted to authorized personnel only.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data.
• Request correction or deletion of your data.
• Withdraw consent for certain data processing.
• Object to marketing communications.

To exercise these rights, email us at: grohunt5@gmail.com

8. Permissions in the Mobile App

Our app may request access to:

• Location – to show nearby delivery areas and offers.
• Camera & Gallery – for profile picture and order-related uploads.
• Microphone – only if you use voice search features.

You can manage these permissions in your device settings.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us:
📧 Email: grohunt5@gmail.com
🌐 Website: www.grohunt.com